Question 1

What are the steps to subscribe?

Accepted Answer

1. Choose Your Service & Vehicle 2. Submit Your Application 3. Submit the Required Documents 4. Receive Credit Approval (within 3 business days) 5. Make Payment & Collect Your Vehicle

Question 2

Select Package : What documents are required for application?

Accepted Answer

Select Package : Long-Term New Car Subscription (2-6 Years) For Thai Applicants 1. Thai National ID Card (Applicant must be 21–65 years old) 2. Valid Driving License 3. Bank Statement (last 6 months) 4. Proof of Income (latest payslip or equivalent) 5. House Registration (Tabien Baan) For Non-Thai Applicants 1. Passport 2. Valid Visa 3. Work Permit (if applicable) 4. Proof of Income : Bank Statement (last 6 months) or latest payslip For Corporate Applicants (Company) 1. Company Certificate (Issued within the last 3 months) 2. VAT Filing (PP.30) for the last 6 months 3. Company Bank Statement (last 6 months) 4. Company Credit Bureau Report (NCB) 5. Photos of the Business Premises For Company Directors / Authorized Signatories 1. Company Director's Thai National ID Card 2. Company Director's Driving License 3. House Registration (Tabien Baan) 4. Personal Bank Statement (last 6 months) 5. Personal Credit Bureau Report (NCB)

Question 3

NewFlex Package : What documents are required for application?

Accepted Answer

NewFlex Package : Mid-Term New Car Subscription (3–18 Months) For Thai Applicants 1. Thai National ID Card (Applicant must be 21–70 years old) 2. Valid Driving License 3. Valid Credit Card For Corporate Customers 1. Company Director's Thai National ID Card 2. User's Thai National ID Card (Aged 21–70) 3. Company Certificate (Issued within the last 3 months) For Non-Thai Applicants 1. Valid Passport (Applicant must be 21–70 years old) 2. Valid Driving License

Question 4

Flexi Package : What documents are required for application?

Accepted Answer

Flexi Package : Month-to-Month Car Subscription For Thai Applicants 1. Thai National ID Card (Applicant must be 21–70 years old) 2. Valid Driving License For Corporate Customers 1. Company Director's Thai National ID Card 2. User's Thai National ID Card (Aged 21–70) 3. User's Valid Driving License 4. Company Certificate (Issued within the last 3 months) For Non-Thai Applicants 1. Valid Passport (Applicant must be 21–70 years old) 2. Valid Driving License

Question 5

What documents are required for foreigners?

Accepted Answer

For Non-Thai Applicants 1. Valid Passport (Applicant must be 21–70 years old) 2. Valid Visa 3. Work Permit (if applicable) 4. Proof of Income : Bank Statement (last 6 months) or latest payslip

Question 6

Is a guarantor required to apply?

Accepted Answer

A guarantor is generally not required. However, in some cases, the company may require a guarantor or an additional security deposit from both Thai and non-Thai applicants.

Question 7

Can I become the owner of the vehicle?

Accepted Answer

Yes. You can purchase the vehicle during or at the end of your contract, subject to our terms and conditions. For more information, contact us at 091-725-6000 or LINE : @eazycar.

Question 8

What special privileges or benefits are included?

Accepted Answer

1. Enjoy up to 7 complimentary daily rental days per year at participating locations in Bangkok, Hua Hin, Phuket and Chiang Mai. 2. Complimentary airport parking is also available, subject to the company's terms and conditions. For more information about our privileges, please visit : eazycar.co/en/privilege

Question 9

What are the available payment methods?

Accepted Answer

You can make your payment through any of the following methods : 1. Automatic Direct Debit 2. Bank Transfer 3. Credit Card 4. Debit Card

Question 10

What payments or fees are required before vehicle delivery?

Accepted Answer

For Select Package : Long-Term New Car Subscription (2-6 Years) 1. Security Deposit – Up to 2 months' rental, plus 1 month's rental in advance (subject to credit approval and the applicant's credit score). 2. Red License Plate Deposit – 3,000 Thai Baht, fully refundable once the red license plate is returned. For NewFlex Package : Mid-Term New Car Subscription (3–18 Months) 1-month security deposit For Flexi Package : Month-to-Month Car Subscription - Month-to-Month Contract : No security deposit required - 6 or 12-Month Contract : Security deposit applies according to company terms and conditions

Question 11

Is a down payment or security deposit required for a long-term new car subscription?

Accepted Answer

The down payment or security deposit requirement depends on the customer's credit assessment and credit score.

Question 12

Can the monthly subscription fee be tax-deductible?

Accepted Answer

Corporate Customers : Yes, up to 36,000 Thai Baht per vehicle per month, subject to Revenue Department regulations. Individual Customers : No, except for VAT-registered individuals.

Question 13

Can I terminate or cancel my subscription contract early?

Accepted Answer

For Select Package : Long-Term New Car Subscription (2-6 Years) Early contract termination is permitted. An early termination charge equal to 40% of the remaining rental installments will apply in accordance with the rental agreement. For NewFlex Package : Mid-Term New Car Subscription (3–18 Months) and Flexi Package : Month-to-Month Car Subscription Early termination is permitted under the following conditions : - 6-month contract : The vehicle must be used for at least 2 months, with 1 month's advance notice required (minimum total contract period : 3 months). - 12- or 18-month contract : The vehicle must be used for at least 3 months, with 3 months' advance notice required (minimum total contract period : 6 months). If the contract is terminated without meeting the conditions above, an early termination fee of 1.5 times the monthly rental fee will apply.

Question 14

Can I transfer my subscription contract to another person?

Accepted Answer

Yes, contract transfers are permitted subject to company terms and conditions. For more information, please contact our Customer Service at 091-725-6000 (Business hours : Monday–Friday, 8:00 AM – 6:00 PM).

Question 15

What should I do if I get into an accident?

Accepted Answer

Contact our 24/7 Call Center (for English) at 090-545-6000 ext. 9

Question 16

How do I arrange car repairs or routine maintenance?

Accepted Answer

Contact our 24/7 Call Center (for English) at 090-545-6000 ext. 2

Question 17

What standard equipment is provided upon vehicle delivery?

Accepted Answer

Your vehicle comes with : 1. Window tint film 2. Carpet floor mats 3. Rubber floor mats 4. License plate frame 5. A full tank of fuel

Question 18

Can I install additional accessories or equipment?

Accepted Answer

Contact us for prior approval before installing any additional accessories. The vehicle must be restored to its original condition on the return date.

Question 19

Is the vehicle covered by insurance, annual car tax and compulsory motor insurance (Compulsory Third Party Insurance)?

Accepted Answer

No need to worry about insurance, car tax, or compulsory motor insurance (พ.ร.บ.). Eazy Car handles and covers all of these expenses throughout your contract period.

Question 20

How can I contact Eazy Car customer support?

Accepted Answer

You can reach us through the following channels : Email : customersupport@eazycar.co LINE Official : @eazycar Facebook : https://www.facebook.com/eazycar.thailand Phone : 091-725-6000 ext. 9 (Customer Service, Mon–Fri, 8:00 AM – 6:00 PM) Website : https://www.eazycar.co/en

Question 21

What is Eazy Car?

Accepted Answer

Eazy Car is an innovative car subscription service that offers a brand-new way to drive a new vehicle. You pay a fixed monthly fee, and Eazy Car takes care of all ownership costs throughout the contract period. Eazy Car sits right between renting and buying : there is no down payment required, you can choose to purchase the car at any time, and you get a single flat monthly rate with zero hidden fees across all available brands and models.

Question 22

Why should I choose Eazy Car?

Accepted Answer

Eazy Car offers key advantages over traditional car purchasing : 1. Zero Down Payment required (subject to credit approval) 2. Maintenance and major repairs included 3. Annual car tax, compulsory motor insurance and 1st-class insurance included 4. Fixed monthly expense with no hidden fees 5. Option to upgrade your vehicle (subject to package terms) 6. Peace of mind with a replacement car service and Call Center support throughout the contract 7. Exclusive member privileges 8. No guarantor required for applicants (subject to credit approval)

Question 23

What types of car subscription services does Eazy Car offer?

Accepted Answer

Eazy Car offers three subscription package options : Select Package : Long-Term New Car Subscription (2–6 Years) NewFlex Package : Mid-Term New Car Subscription (3–18 Months) Flexi Package : Month-to-Month Car Subscription

Question 24

Which car brands and models are available?

Accepted Answer

You can choose any brand, model, and color available in Thailand. If the model you want is not listed on our website, simply contact Eazy Car to request a custom price quote.

Question 25

What is the difference between Select, Flexi and NewFlex packages?

Accepted Answer

Select Package : 2–6 Years Long-Term New Car Subscription with comprehensive services. Customers have the option to purchase the vehicle either during or at the end of the contract, along with exclusive member privileges. NewFlex Package : Mid-Term New Car Subscription with comprehensive services. Change your vehicle every 3 months* and enjoy the convenience of only a 1-month security deposit. Ideal for customers who want to drive a new car with greater flexibility. Flexi Package : Flexible Month-to-Month Car Subscription with no long-term commitment.

Question 26

Where can I pick up my Eazy Car?

Accepted Answer

Vehicle pickup is scheduled within 2 weeks after application approval. You can collect your car at the Eazy Car North Sathorn branch, or at Bizcar Rental service points at Suvarnabhumi Airport and Don Mueang Airport.

Question 27

Where can I service or repair my Eazy Car?

Accepted Answer

You can service your vehicle at any authorized dealership or partner service center across Thailand. To service your car at an official dealership, simply contact our Call Center to arrange an appointment, and Eazy Car will handle the payment on your behalf.

Frequently Asked Questions

Frequently Asked Questions

What can we help you find?

Contact us on any channel